These terms apply to your use of the websites edeso.app, ro.edeso.app and de.edeso.app and of the Edeso platform (the admin panel and church apps). By using the website or the platform, you agree to these terms. If you do not agree, please do not use them.
1. Who we are
Edeso is operated by Outcreate Media Group SRL (tax ID RO41089715, trade register number J2019001008331, registered office: Calea Fălticeni 97, Cumpărătura village, Bosanci commune, Suceava County, Romania) (“Edeso”, “we”). You can write to us at contact@edeso.app.
Edeso is a management system for churches and religious organizations: member and family records, the church’s own mobile app, donations, events, service planning, songs, sermon notes, live translation and finances.
2. Use of the website
- The content of the website is for information purposes. Feature descriptions, screenshots and examples may differ from the current version of the platform, which is continuously evolving.
- Prices and commercial terms are those set out in the quote or contract you receive from us.
- Please do not attempt to disrupt the website, bypass security measures, submit forms automatically or send illegal or abusive content.
- The website may contain links to services of other companies (for example social networks or app stores); we are not responsible for their content or policies.
3. Demo requests and forms
- A demo request or contact message does not commit you to anything and does not create a contract. We reply with information, an appointment or a quote.
- Please provide accurate information about yourself and your church.
- You receive product emails only if you ticked the consent box in the form, and you can unsubscribe at any time.
- How we use the data from the form is described in our Privacy Policy.
4. The AI assistant on the website
The assistant answers automatically, based on public information about Edeso, using an artificial intelligence model. Its answers are for information purposes, may be incomplete or wrong, and do not constitute an offer or a commitment. For reliable details about features, prices or contracts, write to us. Do not enter personal or confidential data in your questions.
5. Your Edeso account and subscription
The terms below apply to churches and organizations that use the platform, in addition to the contract or the accepted quote. If there are any differences, the contract takes precedence.
- Eligibility: anyone using the platform on behalf of a church confirms that they are at least 18 years old and have the authority to represent it.
- Accounts: account information must be accurate and complete. You are responsible for keeping your login details confidential and for the activity in your account, and you must report any unauthorized access to us immediately.
- Subscription and payment: certain features require a paid subscription, at the prices in the quote. Fees paid are non-refundable, except where provided by law or by the contract. We may change prices with prior notice, effective from the next billing period.
- Acceptable use: the platform may not be used for illegal, abusive or fraudulent purposes, for data you are not entitled to process, to disrupt the service, or to decompile or copy the platform without authorization.
- Church data: the church is the controller of its members’ data and is responsible for the legal basis of the processing and for informing its members. Edeso processes this data as a processor, under a data processing agreement (Art. 28 GDPR), in accordance with the Privacy Policy.
- Termination: we may suspend or close access if these terms are breached, payments are not made or the activity could harm Edeso, its customers or users. On termination, data is handled in accordance with the data retention policy.
6. Intellectual property
The website, the platform, the software, the Edeso brand, logos, texts and graphics belong to us or are used under license. We grant customers a limited, non-exclusive and non-transferable license to use the platform for the duration of their subscription. Content uploaded by churches remains theirs.
7. Limitation of liability
To the extent permitted by law:
- the website and the AI assistant are provided “as is”, without any guarantee that they are always available or free of errors;
- we are not liable for the content or lawfulness of data uploaded by churches or users;
- we are not liable for indirect damages, loss of profit or loss of data resulting from the use of the website or the platform;
- our total liability to a customer is limited to the amount that customer paid in the 12 months before the claim.
These limitations do not apply where the law does not permit liability to be limited, for example for intentional acts or gross negligence.
8. Services of other companies
The platform may integrate with services of other companies (for example payments, banks, app stores). Their use is subject to those companies’ terms, and we are not responsible for their availability or security.
9. Changes to these terms
We may update these terms. The current version is always available on this page, with the date of the last update. For customers, we announce significant changes by email in advance.
10. Governing law and disputes
These terms are governed by Romanian law. We will first try to resolve any disagreement amicably, within 30 days of written notice from either party. If we do not succeed, the dispute will be settled by the competent courts at Edeso’s registered office. If you use the services as a consumer, you keep the protection provided by the law of the country where you live and the right to bring proceedings before the courts there.
11. Contact
For questions about these terms, email us at contact@edeso.app.